Five Year Action Plan (2015-19)
to transform the Railways
Railway
budget, part of trilogy of documents viz. the White
Paper, Budget 2015-16 & a Vision-2030 document, has set four goals for Indian
Railways to transform over next five years.
1)
To deliver a sustained and measurable improvement in customer experience.
2)
To make Rail a safer means of travel.
3)
To expand Indian Railways
capacity substantially and modernise
infrastructure :
i.
increase daily passenger carrying capacity from 21million to 30
million
ii.
increase track length by 20% from 1,14,000 km to 1,38,000 km
iii.
grow annual freight carrying capacity from 1 billion to 1.5
billion tonnes
4)
To make Railways financially
self-sustainable. Generate large surpluses from operations.
Execution strategy to
have five drivers:
1) Adopting a medium-term perspective : investment of Rs. 8.5
lakh crore in next five years
2)
Building Partnerships: partnering with key
stakeholders
: States, PSU’s, partner with multilateral and bi-lateral organizations &
other governments to gain access to long term financing.
3)
Leveraging additional resources : IR envisages investment
of Rs. 8.5 lakh crore in next five years to be mobilized from multiple sources
to cater to funding i.e Multilateral development banks, pension funds.
4)
Revamping management practices,
systems, processes, and re-tooling of human resources :
Ø Targeted operating ratio
for 2015-16 at 88.5% against 91.8%in 2014-15: best in the last 9 years.
Ø IR to speed up decision making, tighten
accountability, improve management information systems: training and
development of human resource.
5)
To set standards for Governance
and Transparency
Eleven major thrust areas of Action Plan:
1)
Cleanliness : Swachh Rail Swachh Bharat and new department for cleanliness
2)
Bed linen : NIFT to design; online booking of disposable
bed rolls
3)
Help-line : 24X7 helpline number 138;toll-free number 182 for
security related complaints
4)
Ticketing
5)
Catering
6)
Leveraging technology: Hand-held terminals to Travelling Ticket
Examiners (TTEs) and SMS alerts
7)
Surveillance
8)
Entertainment
9)
Station facilities : Wi-Fi, online booking of wheel chairs
10)
Train capacity : capacity in identified trains be augmented to run
with 26 coaches; more General class coaches be added in identified trains
11)
Comfortable travel
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